Technical & Login Support

IT Induction Videos | Download User Guides | Contacts

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Please view the available support materials before contacting the College to request specific assistance. It is expected that there may be technical issues arising with student access and logins, however each will take time to address. We will be doing our best to establish and maintain access for all students.

Over time, these support resources will increase and adapt to address common issues and support requests.

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IT Induction Videos

Please view the IT Induction videos below to learn about accessing and using the many services and systems used at Yarrawonga College P-12.

IT Services Sheet

Understanding the IT Services Sheet provided to Year 7-12 students and which login credentials to use.

Student Login Page

Linking to services through the Student Login webpage.

School Email

How to log in, send an email with attachment and manage your mailbox.

YCP-12 Password Reset

How to use the school email system to change your YCP-12 password.

Google G-Suite Login

Logging into G-Suite for Education at YCP-12.

Google Drive

Using Google Drive at YCP-12. Files, folders & sharing.

Google Classroom

Basics of using Google Classroom at YCP-12. Joining a class, navigating the Stream, completing and submitting tasks and assignments.

Remote Roll Call

How to complete a Remote Roll Call when learning away from school.

College Drive Access

Accessing Network Drives from outside the school. BYO files drive for Software download and User Guides.

Clickview Online

Using video streaming platform, ClickView at YCP-12. Logging in with eduPass.

 

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Download User Guides

Click on a link to access PDF user guides for these services.

• School Email/Outlook Web App/Password Change
• ClickView
• Office 365 Setup for Windows (N.B. Can also directly sign-in using eduPass if pre-installed)
• Office 365 Setup for Mac
• College Drive Access
• File Upload – Google Classroom
• Google Classroom App – File and Photo Upload
• How to set up school email on Android – Student
• How to set up school email on iPhone – Student
• Scan and Email or Upload to Google Classroom Guide

Education Perfect

• Using Education Perfect for the first time
• Adding your own subjects on Education Perfect
• Adding a new class if you already have an Education Perfect account
• Accessing my tasks and assessments on Education Perfect

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Contacts

Password issues with school email access	Call College on 03 5744 1751. Request will be forwarded to IT staff. Call returned with new access details.
Password issues with Google G-Suite for Education	Email class teacher via school email system. They will either fix the issue or forward the support request.
EduPass login support (all DET services using eduPass)	Use student email system to report issue to Tim.Phillips@yarrawonga.vic.edu.au
Access for class specific online resources, such as Mathletics or Education Perfect and others.	Contact class teacher to report issue via school email or Compass email.

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